One tool for every ATM.
DIAGNOSE SMARTER, FIX FASTER
The software of diagATM helps technicians diagnose any ATM with ease. With one universal tool called
diagPRO, you improve ATM availability, reduce downtime, avoid unnecessary spare parts and work more
efficiently. Designed for service teams who need clarity, speed, and compatibility in every situation.
Your partner in ATM diagnostics.
At diagATM, we believe ATM downtime should never stand in the way of your business. That’s why we’ve made it our mission to improve ATM availability through smarter diagnostics.
We’re not a big tech giant. We’re an agile, innovation-driven startup with deep roots in the ATM industry. Founded by experts who spent decades inside major manufacturers, we combine industry experience with startup energy.
Our core product, diagPRO, is a powerful, multivendor diagnostic software that helps service teams quickly identify and fix issues across a wide range of ATM models. With diagPRO, you can reduce service times, cut costs, and boost ATM uptime.
Whether you manage a handful of machines or hundreds across regions, diagATM is your trusted partner in keeping them running smoothly.
Why diagPRO?
Your service teams face enough complexity. diagPRO is here to make diagnostics simple, smart, and scalable.
Built for technicians, diagPRO provides a consistent interface across multiple ATM models and manufacturers. That means no more juggling different tools, manuals, or training programs, just one intuitive system that works with them all. With diagPRO, you benefit from:
- Cross-platform compatibility: Diagnose a wide variety of ATMs with a single tool
- Faster troubleshooting: Save time with clear error messages and guided fault analysis
- Reduced spare part usage: Identify the real issue before replacing parts
- No vendor lock-in: Stay independent and flexible thanks to true multivendor support
- User-friendly design: Built for real-life use in the field, not just in a lab
- Expert support: A dedicated team that listens and improves the software with your feedback
diagPRO helps you minimize downtime, increase efficiency, and keep your service operations ahead of the curve.
Our ATM diagnostic solutions.
diagPRO WN series
Designed for Wincor Nixdorf systems, the diagPRO WN Series helps technicians quickly and accurately diagnose issues across a wide range of legacy ATM models.
diagPRO DN series
Built for the new Diebold Nixdorf DN Series, the diagPRO DN software supports the latest ATM technologies with seamless diagnostics and reliable performance.